Leadership Lessons from a Brazilian Parking Lot and a Dentist’s Office
Living and working in Brazil continues to provide me with leadership training in the most unexpected places. I wouldn't have it any other way! This weekend, on a routine trip to the grocery store, I was making a left turn into the parking lot when I I heard an unusually loud speed bump. A moment later, I glanced in my rearview mirror and saw a man rolling across the pavement. Ah. Not a speed bump. A motorcycle had struck my back bumper. Don't worry, I didn't roll over him. Don't worry, I didn't roll over him. I pulled over immediately and went to check on him. Thankfully, he had only minor bumps and bruises and his brake cable had come loose. My limited Portuguese was… ambitious, but not exactly effective. Within seconds, a group of fellow motorcyclists arrived and surrounded me. It felt like the opening scene of a very low-budget action movie. I checked on the man. I checked on the bike. I gave him money to repair it. We shook hands. Crisis averted. Then I calml...